Doubts about our processes, fees or services? We understand! Welcome to the perfect place to know the answers to all the doubts and questions you have about us.
Fear not! this is the place where you can find answers to the most common questions you could have about us
The vast majority of sites will take 8-12 weeks to complete. This is an objective timeline and is in no way a guarantee. Why? Well. because we offer unlimited changes for each design proposal we make in order to guarantee the client satisfaction.
You will not find this in almost any agency. The only downside is that these changes and revisions can increase the project schedule the more they are used. Our 8-12 week date is based on 2-3 rounds of changes per version.
Another stuff we need to have in mind when deadlines and times come, is that we are not writers and we ask our clients to be ready with their text in advance or ready to write once we get started. Our planning stage will really help you describe the information you need to provide.
Ultimately, the faster copywriting is provided and designs are approved by you, the faster your site will complete.
Unfortunately not. Is better for the project to use the texts provided directly from the client.
Well, it depends.
As you can see here in this FAQ page, we offer financing options and also, for small brands and entrepreneurs, we can provide tailored payment terms and financing options.
This prices are starting points and the final website cost depends on the specific requirements of the project, also, this prices are in United States Dollars USD.
Well, actually… A lot! Your input, insights and feedback is crucial to this website design and development process.
We’ll start with a lot of questions about your needs, what you want to achieve, your company and business goals, experience, value, history and more in order to create a nice wide and large picture of your business and translate that into a nice, outstanding visual design.
We also request you to provide sample websites before we begin your project. Remember this is your website and we need your help and direction as to your final vision. We’re your team and look forward to hearing your ideas.
Nope! Since the 2020 pandemic we are working 100% remote, we can work and create awesome products for people, clients and customers around the world. We’re based in Barranquilla Colombia which have almost the same timezone (GTM-5) of Miami, NY, LA, Austin and Houston. We also provide several ways to communicate and collaborate in realtime to work with you and in your project: Email, Slack and WhatsApp.
Since we are building a product that will suit your needs, we offer two design versions for your site, the first will be our first main design proposal and the second will be used if you don’t like that first proposal.
In these two versions you will have the possibility to make all the comments and changes you want, that is, you have unlimited changes per version, but you will have to bear in mind that these versions will be locked when done, and when this happens no further changes will be accepted.
If you need to make more changes after closing a version, we will give you an estimate of the cost of these changes, you will approve them and they will be charged to you on the last invoice.
Payment of 50% upfront and 50% when you are delighted with your new site. We offer a “What you see is what you get” service. Several financing options are available if needed.
Likewise, we have other financing processes for entrepreneurs and small brands that are entering the digital world.
We take great pride in our creative, efficient and streamlined process. It has taken us years to adjust the perfect shape that is most effective for our clients and for us. Our main process for all websites looks like this:
When the project begins we will send you a link where you can find all these stages and the tasks with their respective status, it is like having dispatch notifications directly to your email when a task is complete, you can see in real time what the status of the project at all times. No more “how is the project going?”
In addition, we will share with you a Progress Board where you can find all the project tasks, their status, deadlines and notes.
We use a tool called ASANA, we create a dashboard where we can configure all the project tasks and track their status, notes and locks. In addition, we share with our clients a read-only progress dashboard where they can see the exact same tasks and their progress in real time.
Formally as a company, we’ve been making websites since 2016, our founders have more than 10 years of experience making websites, landing pages and more. Also, we have worked with hundreds of companies worldwide, from Spain, the United States, Australia and Colombia. Don’t worry, your project is in good hands.
Well, we have a wide range of business types [small startups, large corporations, nonprofits, B2B, B2C, and more] in many business industries [tech, food, apparel, health + beauty, camping, travel, finance , arts, commerce and more.]
Over the years, we have helped companies improve customer service, market their products, and attract customers. Requests for functionality range from basic to advanced.
Our team takes the time to get to know your industry, organization, and competitors to make sure your site supports all of your goals.
That is a good question. You will work directly with our COO / Project Manager Eduardo, and you will also have direct 1: 1 communication with your project’s dedicated team of designers and developers if necessary. Our CEO is also involved from start to finish.
We use the good friend WordPress as the main content management system. However, we also use (Depending on the requirements of the project) Drupal, Joomla, Laravel, React, Angular, Node.JS among others.
Yes. We will help you obtain stock photos from sites like www.bigstock.com and www.unsplash.com. We also have photographers and videographers available to produce custom photos and videos for your website.
For the moment, nope. You will be responsible for website hosting and domain. This will ensure that you will have full access to your website upon migration. However, we can recommend hosting packages to you (SiteGround, Godaddy and Bluehost) and we will complete the migration to your new hosting.
Any more questions?
Send us an email and we will resolve all your questions -> [email protected]
Let's have a quick 15-30' meeting and let's discover your next digital project for making your company, idea or business to grow better, faster!Contact us today! →